How will I know when my order has shipped?

• Related Articles

• When will my order ship?

  Typically, the order will ship within 3 to 5 business days. Holidays and weekends will affect shipping times.

• Cancel order

  I sent a note to our logistics team, with your request to cancel the order. You will receive an email confirmation when the order has been cancelled.

• How quickly does a product ship, once I place my order.

  Typically, the order will ship within 3 to 5 business days. Holidays and weekends will affect shipping times. Once the order ships, you will receive an email with the UPS tracking number.

• No order by email address

  I checked our system by your email address. I was not able to locate an order or account. If the order was placed on our website, USA.PIONEER, please provide the email address you used to place the order.

• Why was my order cancelled?

  I'm sorry, the system detected a possible fraud and cancelled the order. Unfortunately, we cannot override the system. I would suggest purchasing through a local retailer, like Best Buy.