How will I know when my order has shipped?

How will I know when my order has shipped?

You will receive an email notification with the UPS tracking number.
It can take 3-5 business days to process and ship an order.  

    EULA


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      • When will my order ship?

        Typically, the order will ship within 3 to 5 business days. Holidays and weekends will affect shipping times.

      • Cancel order

        I sent a note to our logistics team, with your request. You will receive an email confirmation when the order has been cancelled.

      • How quickly does a product ship, once I place my order.

        Typically, the order will ship within 3 to 5 business days. Holidays and weekends will affect shipping times. Once the order ships, you will receive an email with the UPS tracking number.

      • No order by email address

        I checked our system by your email address. I was not able to locate an order or account. If the order was placed on our website, USA.PIONEER, please provide the email address you used to place the order.

      • Why was my order cancelled?

        I'm sorry, the system detected a possible fraud and cancelled the order. Unfortunately, we cannot override the system. I would suggest purchasing through a local retailer, like Best Buy.