EULA

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• I just placed an order on the USA.PIONEER website and need to cancel/modify the order. Who do I contact?

  Please send an email to pioneerdirect@pioneer-usa.com, include your order number and your request.

• No order by email address

  I checked our system by your email address. I was not able to locate an order or account. If the order was placed on our website, USA.PIONEER, please provide the email address you used to place the order.

• When will my order ship?

  Typically, the order will ship within 3 to 5 business days. Holidays and weekends will affect shipping times.

• Why was my order cancelled?

  I'm sorry, the system detected a possible fraud and cancelled the order. Unfortunately, we cannot override the system. I would suggest purchasing through a local retailer, like Best Buy.

• Why is my order cancelled?

  I am sorry, our system detected a possible fraud issue and cancelled your order. We do not have a way to override the system. I would suggest purchasing the speakers through a local retailer, like Best Buy. Seems they are selling them at about the ...