I just placed an order on the USA.PIONEER website and need to cancel/modify the order. Who do I contact?
I just placed an order on the USA.PIONEER website and need to cancel/modify the order. Who do I contact?
Please send an email to
pioneerdirect@pioneer-usa.com
, include your order number and your request.
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No order by email address
I checked our system by your email address. I was not able to locate an order or account. If the order was placed on our website, USA.PIONEER, please provide the email address you used to place the order.
Cancel order
I sent a note to our logistics team, with your request to cancel the order. You will receive an email confirmation when the order has been cancelled.
How can I return a product I purchased on the USA.PIONEER website?
Please click HERE to begin the return process.
How can I return a product I purchased on the USA.PIONEER website?
Please click HERE to begin the return process.
How can I see a list of products I have purchased on the USA.PIONEER website?
Click HERE and log into your account. You will see all products you have purchased.